Job Requirements: • Minimum of 2 years industry experience. • Proficiency in English and Bahasa Malaysia; Mandarin skills are a plus. • Strong computer skills, including Excel and PowerPoint. • Positive attitude, effective communication, and adaptable problem-solving. • Demonstrated leadership abilities and conflict resolution skills. • Business-minded with an entrepreneurial approach. • Availability to work 6 days a week, up to 45 hours.

Key Responsibilities: • Lead, train, and supervise retail staff for optimal performance. • Manage day-to-day store operations, including scheduling and staff management. • Collaborate with the marketing team for visual merchandising and campaigns. • Set and monitor monthly sales goals aligned with company objectives. • Maintain accurate records of stock levels and financial transactions. • Ensure compliance with safety regulations and company policies. • Actively participate in training sessions and support cross-departmental tasks. • Uphold boutique cleanliness and lead retail staff meetings. • Support in developing and updating Standard Operating Procedures (SOPs) for retail operations. • Manage various point-of-sale (POS) systems and coordinate product replenishment. • Oversee online pick-up orders, manage discount codes, and contribute to customer feedback enhancements. • Provide updates to the B2B team and supervise event participation.

What can you expect from us? • Impact: We are actively empowering and connecting communities to a better financial future through the global expansion of batik. Join our team if you want to help us achieve that mission • Culture: We take our work seriously and expect results, while also maintaining a family like culture that values each and every person. We can only create magic when we have a little bit of fun Job Benefits: • Employer statutory contribution • Annual leave & public holidays as defined in company handbook • Monthly promotions/commissions based on sales targets & performance • Monthly medical reimbursement • Training & career growth • Purpose and creating impact for marginalized communities • Supportive team environment • Commission structure