About Us

Established on the 1st January 1959, by authority of the Kuching Water Board Order 1959, Notification No. S.12 of 1959, made under Section 2 and 3 of the Water Supply Ordinance to take over the Kuching Water Supply from the Public Works Department Sarawak. On 1st June 1995, the existing Water Supply Ordinance (Sarawak Cap. 141) was repealed and replaced by the Water Ordinance 1994. On 1st January 2001, the Board was re-established under the Kuching Water Board, 2001. The Board is responsible for the administration, management and supervision of all waterworks within its area of supply and the policy of the Board is to extend mains and to develop other facilities to provide adequate and reliable supply of fully treated quality water within its area of supply. The water supply system conforms in all respects to modern requirements and the development is drawn up to meet the projected growth in demand. Since the Board's inception in 1959, it has operated as an independent state owned organization. It has its own offices, treatment plants & other water supply works, workshops, stores, and transport facilities. Kuching Water Board is non-profit oriented and is a public service organization devoted solely for the purpose of providing a good and reliable supply of potable water to the consumers within Kuching City and its surrounding areas.

KWB Payment and Consumer Service Counters

Batu Lintang Head Office - Operating Hours: 8:00AM to 4:30PM (Monday to Friday) Jalan Song Thian Cheok - Operating Hours: 8:00AM to 4:00PM (Monday to Friday) UTC Sarawak - Operating Hours: 8:30AM to 8:30PM (Everyday Except Public Holiday) KWB Call Centre: Batu Lintang Head Office Operating Hours: 24 hours Tel: +6082 222 333 Fax: +6082 222 272 SMS: +6019 886 6650