About Us

Founded in 1989, Service Master (M) Sdn Bhd (Service Master) has become one of the leading private Bumiputra companies in the maintenance and engineering services industry. The company has provided integrated services supporting government and private infrastructure projects. Being certified ISO 9001:2008 proves that Service Master is committed in providing the required services in accordance with the world class demand.
Service Master offers flexible services and programmes to meet the life cycle needs of various types of buildings and facilities. Our expertise in the engineering and construction industry has equipped us with relevant experience in supply, install, testing and commissioning for all range of mechanical equipments such as elevators and escalators, chillers, cooling plant and the like. Commercial Buildings, Hospitals or Airports, Service Master has the capability to deliver the performance-based results.
The introduction of our Total Facilities Maintenance concept has raised our organization to a higher platform in the industry. The whole concept of the Total Facilities Maintenance is to provide assurance that customers' equipments will remain at optimum without major repairs and prolog the life cycle of the equipments. Our main objective is to maintain the assets in the most optimum condition with minimum operating costs.
With more than 20 years experience, our organization is highly aware of the varied maintenance issues that clients incur. Customer satisfaction is our paramount goal. We meet and exceed this by providing the highest quality service, combined with continuous communication, to each and every one of our customers. Our practices make Service Master (M) Sdn Bhd your "BEST PARTNER" in the industry.

Services

Integrated Facilities Management (IFM) -------------------------------------------------- We extend the life cycle of your valuable facility assets, improve the overall performance of the facilities and create an enhanced workplace that supports increases employee productivity. We provide this expertise across all corporate environments including hospitals, refinery, office buildings, schools, government buildings and residential area. With our customized programs and self-performing on-site teams, we blend with your corporate culture. We use documented and efficient work management processes, technology and highly trained personnel to deliver core-building electrical, mechanical/ HVAC, structural operations and maintenance services. Being awarded with ISO 9000:2008 certification in IFM proved that Service Master is reliable and capable to be the 'BEST' maintenance partner! The biggest achievement is when Service Master has been awarded the Public Financial Initiative (PFI) project to conduct the IFM for the Gombak Integrated Transport Terminal for 25 years. • Building Audit • Assets and Facilities Maintenance Management • Preventive & Corrective Maintenance • Repairs & Part Replacement • 24/7 Emergency Breakdown • Retrofitting & Upgrading Works Renewable Energy & Waste Water Treatment ---------------------------------------------------------- A responsible organization do have an obligation to present and address the invironmental needs. Service Master provides clean, reliable and affordable solar electricity for the nation through its research programs in photovoltaic (PV) energy systems. Photovoltaic technology makes use of the abundant energy in the sun and has little impact on our environment. Photovoltaic's can be used in a wide range of products from small consumer items to large commercial solar electric systems. Our recent project was when we have successfully installed the Solar Hybrid System in 6 rural schools in Sabah. Our waste water treatment products, BioKube systems are "off the shelf" manufactured to fulfill the two most common standards for cleaning sewage water. BioKube systems can however be modified to fulfill any national requirements. • Control via GSM and remote monitoring • Space savings up to 50% compared to conventional WWTP • Low consumption of electricity • Easy to maintain - minimal moving parts Project Consulting ------------------------ Focusing on project consultation for Public Private Partnership (PPP) and Private Financial Initiative (PFI) projects. We provide a professional and detail studies by helping the client to strategize and plan for the development. Our services consist of the preparation of the financial module, engineering design works and the construction plan as well as commercial plan. Our services continue to facilitate our clients in managing the asset and facilities maintenance by providing the best maintenance methods and procedures that will suit the operation and type of buildings. Engineering (Mechanical & Electrical) ------------------------------------------------ The main core business possess by Service Master (M) Sdn Bhd since the day one it established. Its core expertise is in the design and installation of major mechanical equipments like air conditioning system, lift, escalator, travellator and fire protection system. SMMSB also gain well experiences in the design and installation of both High Voltage (HV) and Low Voltage (LV) electrical equipments. We Supply and maintain:- • Heat, Ventilation, Air Conditioning/Refrigeration (District Cooling Plant, Ice Thermal Storage, Cooling Tower, Chiller, etc). • Elevator including Home Lift, Escalator & Travellator • High Voltage & Low Voltage Electrical Works • Fire Protection System